Ok sniperfin, I appreciate the elaboration you've given on the PIN code system.
Still, you haven't addressed my query: 5 years of people starting threads = a problem. I notice you also glossed over what I said: I re-entered the exact same PIN I was issued and it does not work.
Here's the other thing; users are coming to staff, here, on site. Not IRC, which is another can of garbage security that I know will never change or make sense (see: our way or the highway). So, if users come here, on site, why not just give them their PIN code? Mine's been reset to NOT what I was issued and not what I entered and that makes it a coding issue, as far as I'm concerned. Now, how do I prove I'm the one that actually owns this account to get the number just given to me? Oh right, staff doesn't do that. Why? Because, it's *our way or the highway*. Why can you people see our code, when we ask for it, but not give it to us when we ask for it? Clearly the original poster was the owner of the account, clearly I and timex are the owners of our accounts, yet staff gives 'hints'. Hints? What is this? A recreation of Windows login system? Well, here's a hint, next time a user starts a thread about this, just give them their code. Oh wait, that's not going to happen: OWOTH gets enacted every time.
tl;dr — I'm not asking for PIN codes to be removed, just address the issue of 5 years of threads being started about it. Like my idea of forcing a 2nd reset. I know that won't happen, but it's still an option.
I bet if I entered the code I was issued 5 years ago it wouldn't work either and there is a reason for that For some reason that one and my current one are not the same I wonder why?
If someone enters your account and then comes into the forums or PMs a staff member asking for your PIN and it is given then they change the PW and Email you are then fucked end of story. And as Sniper explained this was changed during a period when the site had closed sign ups and accounts were being hijacked. As for it being a problem, it's sort of like when people sign up for the site and they check the box saying they have read the rules blah blah blah and then the first thing they do is make a request in the forums. Should they not be warned? Pleading ignorance is never an excuse and if someone doesn't take the time to read system PMs/site rules/FAQ then they get what they deserve.
I entered the same one I was given so as not to confuse myself with the, at last count, 85 codes I have to remember.
I received confirmation that the code was entered properly.
I attempted, at a later date to enter new data on my profile.
I used the same code I was given, and the code I re-entered.
IT
DOES
NOT
WORK.
Can I spell that out any easier? There is a problem. It needs to be fixed. I know it won't be fixed. How do I know? Simple: OWOTH.
Now, both VBG and sniperfin have explained that the code was implemented at a time when accounts were being hijacked. Are accounts still being hijacked? Are there innumerable PM's to staff asking for PIN code information in order to facilitate new account thefts? I don't know if either of those is true or not, frankly I don't care. What I do care about is if staff actually read and comprehend the words I put in the forum field.
Can
we
have
a
second
forced
reset
of
PIN
codes?
There, one word at a time. If it's that hard to comprehend, have someone in the house help you sound it out. I know none of you will though. It's always been, and forever will be, OWOTH. You people are incapable of changing anything after you know it's not working. This PIN code system probably needs to be reset at least once a year. However, I know that won't happen because it would mean admitting that there's a problem inherent to the original system. If there's a problem with the system then that clearly must mean, at least in staff's opinion, that the users would see a problem with staff. Not true. If something is broke, fix it. If there's an issue, deal with it in an adult manner. Constantly holding firm just makes it asinine and a pre-pubescent temperment.
Now, I apologise for treating you with the respect you so clearly demand we give you. But when people who clearly aren't stupid, as you people clearly are not, refuse to actually read what I say ... it infuriates me.
Read my posts again. I'm not telling you to get rid of the PIN code system. Just fix it as 5 years of threads about indicate a problem. I'm not saying that I can't remember my code, just that the one given me and that I re-entered is NOT working. Clearly it means one cannot re-enter the same code. At the time I didn't know it, now I do. Great. Terrifiic. Now, how do we address this? How do I remember a code that is changed?
But people create threads because THEY LOSE track of them NOT because they DO NOT WORK.
You ARE the FIRST and ONLY person who has EVER made this complaint. I have on occasion dealt with many others who said the code did not work only to find they were entering the wrong code (mind you I am not accusing you of that) therefore it can be deduced that YOUR particular problem is NOT common and thus there is no particular problem to be fixed it is not anything to do with an OWOTH
If tomorrow we started seeing numerous threads of people saying that their PINs stopped working (like yours) then I can assure you that it would be addressed. But since that is not the case it's simply not an issue as most threads are just users being lazy (I can find you a dozen PMs I have in my inbox all saying "help I forgot my PIN" and not "Help my PIN doesn't work") You keep saying the system is broken when clearly the evidence suggests otherwise.
Like my idea of forcing a 2nd reset. I know that won't happen, but it's still an option.
That is a reasonable suggestion. Second reset for users who have been site members for example 3 years >.
I understand that it's a long time to keep one 4 digit number in place (people upgrade systems and os and stuff disappear).
System is not broken, it's a one line comparison check, what you enter compared to what you set as your pin when you set it. It can't be working for some and not working for some (as code).
The pincode system is not broke,there is no problem in it.
There is no check if the code you enter is the same as it was either, all numeric values are accepted.
The same system which was used with old users back then has been on use with every new user since, when they first time login to their new account they are directed to the same page you were and they are forced to enter a pin of their choice.
If there would be something wrong, I suggest we would have heard about it constantly (since new users are entering the site constantly every day).
OK so let's assume there will be a forced reset of pin codes.
- I dunno what my pin code is
- my email ceased to exist
- can't change email cuz i don't know my pin code
In that reset, will it be like we get new pin code via email or we get via email some magic link to site in which we will be able to change pin code or will we be able to change it only thanks to site, without using email?
It's not like i really need my pin code, but since i know it exist it would be nice to know it
This seems like much ado about nothing. Wise folks who have their pin are fine, stupid ones (myself included) need to be careful or suffer the consequences.
OK so let's assume there will be a forced reset of pin codes.
- I dunno what my pin code is
- my email ceased to exist
- can't change email cuz i don't know my pin code
So let's ask an important question
Why do you not know your PIN code? You should have received an original one and a reset one asking you to choose it yourself. So whose fault is it you don't have it? (note I am not judging you there are staff members who don't have theirs) Maybe another reset might help in the short term but their will always be users who don't bother to write it down or remember it
Why do you not know your PIN code? You should have received an original one and a reset one asking you to choose it yourself. So whose fault is it you don't have it? (note I am not judging you there are staff members who don't have theirs) Maybe another reset might help in the short term but their will always be users who don't bother to write it down or remember it
I'm not throwing blame at anyone else, but myself for loosing my pin code. i just wonder how it would look like in this hypotetical reset scenario. Note that i didn't change my password since i joined(cuz it's good one), nor felt urge to change mail, cuz it's not like i keep corespondence with any of staff members on daily basis and i don't have any idea what for would i change torrent passkey. It's not like i really need to know pin code, i just wonder, that's it.
And since we have like 32k users i guess it's quite possible that mbodnar and me aren't only ones in such situation.
Pincode information
From System at 2008-06-03 17:02:37 (5 years ago)
Due the massive amount of users not knowing their pincode and seeking help in our support channel in irc, we have decided to send pincodes to
everyone one more time. Your personal pincode is: ****.
Store this pincode somewhere safe (write it down on a piece of paper, store it in your mobile phone, etc.). Your computer is not a safe place!
You need your pincode when you use recover.php to get new password and when you change your email, password or reset your passkey in
your profile page.
After this message we are giving user pincodes out only for very good reasons!
//staff
I have the original personal message sent to me. There's one line that's incredibly interesting to me:
*After this message we are giving user pincodes out only for very good reasons!*
What constitutes a 'very good reason' or plural reasons?
Would my problem, entering the same code I was originally given and it not working now count as a 'very good reason'?
I have the original personal message sent to me. There's one line that's incredibly interesting to me:
*After this message we are giving user pincodes out only for very good reasons!*
What constitutes a 'very good reason' or plural reasons?
Would my problem, entering the same code I was originally given and it not working now count as a 'very good reason'?
someone hijacking your account?
This is an exchange from 4 years ago
PM wrote:
Yes, that is the code I picked. If that is the case then, I would like to report an error in your system possibly. Here is the PM I received from the System.
<<<<<
Hello and welcome to TorrentBytes!
Your personal Pin Code is: 8041
This code will be needed should you ever need to change your password, email or passkey.
Please be sure to store this Pin Code off site as this pm will be removed from your inbox after 14 days.
Two of the main rules here at TorrentBytes are that no requests for uploads to the tracker are allowed, and no posting of cracks or serial codes anywhere on the site is allowed.
The rest of the rules can be found here.
On a more enjoyable note all movie, tv, game and music packs uploaded to the site are free leech at all times and you should find them an excellent way to help build your ratio.
If you do need any help with anything feel free to ask any of our superb FLS team or if they are unable to help make a post in our forums and a member of the community will always try to help.
Enjoy TorrentBytes!
//Staff
The penalty for losing your Pin Code and locking yourself out of your account is a 7 day suspension of your account.
!!!So please ensure you store it somewhere safe and off site!!!!
>>>>>>
Just thought I would let you know then, just in case you ever a PM like this again, only form someone else.
-------- VeryBadGuy wrote: --------
3010 is your PIN code listed in your information.
Keep that one or if it is not the one that you created use it to change your pin code to one that you prefer.
VBG
-------- Frontball wrote: --------
I'm still baffled. So, which one am I supposed to keep? The one I received via PM is NOT the one that I created. The one I created and the one that was PM'd to me were two completely different pin codes. I personally would like to keep the one I created as I can easily remember it. The one PM'd to me is by far not the same code. So then, what you said is I should keep the pin code that I created, and do what with the one that was PM'd to me? Disregard it?
-------- VeryBadGuy wrote: --------
do not worry..the personal pin you are supposed to keep IS the PIN number that you created by yourself. Write this down somewhere where you will not lose it or forget it since you need it in order to make any changes to your account for example changing your PW etc.
VBG
-------- Frontball wrote: --------
I just received your PM about the personal pin that I am supposed to keep. What is the function of the other PIN number that I created myself when I was prompted?
You see you should have been prompted to change your PIN to something that YOU could remember. This would account for your original PIN not working. For example MY PIN is not the one I can find in the original PM from 5 years ago because I was prompted to change it, I did and I can and do easily remember it. The user is no longer a member so I didn't bother deleting the PIN from the PM.
I re-entered the same code I was given. The same code. Not a different one. Not a new one. Nothing reversed, sided, downed, rounded, cubed or otherwise. The same code. It doesn't work.
Glad to know nothing will be done about it. No matter what I suggest, ask or attempt to cajole out of staff will change this. My code is gone, known only to... I guess the site's line of code or whatever invisible, intangible thing is in charge of it. Since the original poster has had the original query responded to I'm in violation of basically spamming this thread. Bye.
I re-entered the same code I was given. The same code. Not a different one. Not a new one. Nothing reversed, sided, downed, rounded, cubed or otherwise. The same code. It doesn't work.
Glad to know nothing will be done about it. No matter what I suggest, ask or attempt to cajole out of staff will change this. My code is gone, known only to... I guess the site's line of code or whatever invisible, intangible thing is in charge of it. Since the original poster has had the original query responded to I'm in violation of basically spamming this thread. Bye.
So when you were prompted to change the PIN to something easy to remember you simply put the same PIN in again? This is why you are so adamant about it being the correct PIN?
Can you PM me your PIN (the one you entered) I would like to check it against the one that is in place now. I will try to help you sort it out if you want.
For what it's worth...??..
I've just noticed my email address is not right and wanted to change it.
It didn't accept the PIN I still have - but I must admit I don't think I ever changed it from the system generated one (lost the email details soon after the PIN intros).
I tried twice and feared then being locked out so stopped.
Is there anything I can do to change it - I really want to make sure my email addy is right in case anything happens/users are contacted..
(Mad Ultra Mod) at 2013-07-05 13:52:03 (3 weeks ago) - [
For some reason that one and my current one are not the same I wonder why? 
(Power User) at 2013-07-05 23:57:10 (3 weeks ago) - [
