I registered an account but did not receive the confirmation e-mail!
Check your email spam filter settings and your spam folders. If you haven't recieved a confirmation email, contact the Staff via the IRC Support Channel.
I've lost my user name or password! Can you send it to me?
Please use this form to have the login details mailed back to you. You will be required to enter your Pin/Verification Code to recover your details.
I've lost my Pin/Verification Code, What should I do?
It is unfortunate if you do not have your PIN as we no longer give PIN recoveries. All members are forced to create their own (1 time only) after 9 October 2008. If you have lost it or do not remember it, you will not be able to change your email, password or passkey.
Can you rename my account?
Yes, but we do not do it. Please don't waste both our time by asking.
Can you delete my (confirmed) account?
Yes, but we do not do it. Please don't waste both our time by asking.
If you wish your account to be deleted, simply do not browse the site for 42 days.
So, what's MY ratio?
Click on your profile, then on your user name (at the top).
Providing you have the show userbar option checked in your profile then your ratio will be displayed on the top left corner of each page. Alternatively you will also find it displayed on your profile, which can be found here, then click on your user name (at the top of the page).
It's important to distinguish between your overall ratio and the individual ratio on each torrent
you may be seeding or leeching. The overall ratio takes into account the total uploaded and downloaded
from your account since you joined the site. The individual ratio takes into account those values for each torrent.
You may see two symbols instead of a number: "Inf.", which is just an abbreviation for Infinity, and
means that you have downloaded 0 bytes while uploading a non-zero amount (ul/dl becomes infinity); "---",
which should be read as "non-available", and shows up when you have both downloaded and uploaded 0 bytes
(ul/dl = 0/0 which is an indeterminate amount).
How low can my ratio drop before I get disabled?
This is not something we are prepared to disclose as all members are encouraged to try and obtain a 1:1 ratio.
I received a Warning Low Ratio Message. How long do I have to improve my ratio?
We again won't disclose the details, just keep seeding and as your ratio climbs eventually the message will clear.
My account has been disabled. What do I do now?
If your account has been disabled and you do not know why, feel free to join the IRC Support Channel to find out why you were disabled.
Accounts disabled due to poor share ratio or confirmed cheating will not be re-enabled. Almost everything else can be discussed.
Why is my IP displayed on my details page?
Only you and the sites staff can view your IP address and email. Regular users do not see that information.
The IP shown on your active torrents is displayed so you can make sure nobody else is using your account.
Help! I cannot login!? (a.k.a. Login of Death)
This problem sometimes occurs with MSIE. Close all Internet Explorer windows
and open Internet Options in the control panel. Click the Delete Cookies button.
You should now be able to login.
Clearing browser cache and cookies should also fix the problem on other browsers.
Please be aware that if you have a dynamic IP address you will be required to login each time it changes, this doesn't effect any downloads or uploads you may have running only the browsing of the site.
Why am I listed as not connectable? (And why should I care?)
The tracker has determined that you are firewalled or NATed and cannot accept incoming connections.
This means that other peers in the swarm will be unable to connect to you, only you to them. Even worse,
if two peers are both in this state they will not be able to connect at all. This has obviously a
detrimental effect on the overall speed.
The way to solve the problem involves opening the ports used for incoming connections
(the same range you defined in your client) on the firewall and/or configuring your
NAT server to use a basic form of NAT
for that range instead of NAPT (the actual process differs widely between different router models.
Check your router documentation and/or support forum. You will also find lots of information on the
subject at PortForward).
If you still can't manage to make yourself connectable, feel free to ask for help on our forums.
What are the different user classes?
| User |
|
The default class of new members. |
| Power User |
|
Sexier than users. These users have more site features at their disposal. |
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|
Has donated money in order to TorrentBytes online. |
| VIP |
|
Is considered an Elite member of TorrentBytes, has Free Leech on all torrents, is immune from inactive account disablement. Have access to exclusive area on forums where some site rules do not apply. Some active enough users of lower classes are also given access as per staff decisions. |
| Other |
|
Custom title. |
| Uploader |
|
Same as VIP, with additional uploading rights. |
| Moderator |
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Can edit and delete uploaded torrents. Moderates Forums, Torrent comments and disables accounts. These are the people you should contact first if you need to reach Staff. |
| Staff Leader |
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Leads Moderators. Same privileges as Administrator. Be afraid, be very afraid. |
| Administrator |
|
Can't juggle. Other than that can do pretty much everything on site. You rarely need to PM them; Please contact Moderators instead. |
How does this promotion thing work anyway?
| Power User |
|
Must have been be a member for at least 4 weeks, have uploaded at least 25GB and
have a ratio at or above 1.05.
The promotion is automatic when these conditions are met. Note that you will be automatically demoted from
this status if your ratio drops below 0.95 at any time. |
      |
|
A torrentbytes member who has donated towards the server costs. |
| VIP |
|
Assigned by staff at their discretion to users they feel contribute
something special to the site.
(Anyone begging for VIP status will be automatically disqualified.) |
| Other |
|
Conferred by staff at their discretion (Again anyone begging will be automatically disqualified.). |
| Uploader |
|
Appointed by Staff Leaders or Admins (see the 'Uploading' section for conditions). |
| Moderator |
|
You don't ask us, we'll ask you! |
Why can't my friend become a member?
The site userlimit is 50000 users. When the limit is reached we stop accepting new members.
Accounts are automatically deleted, so keep trying.
We do not have a reservation or queuing system, don't ask for that.
We do not have an invite system either, so don't ask for invites. You can't have one.
Do I have to use my account to remain a member?
If you do not log into your account for a period of time then it will be permanently deleted due to inactivity.
Unused accounts are pruned from the database at regular intervals, multiple times a day.
At the moment you need to use the site at least once every 6 weeks (or 42 days) in order not to get your account deleted.
Only SITE activity counts. Seeding, Leeching or RSS activity does not count!
I've got a seedbox, should I notify someone?
No. This does not change anything at our end, so we are not interested.
How do I add an avatar to my profile?
First, find an image that you like, and that is within the
rules. Then you will have
to find a place to host it,
popular choices are Photobucket,
Upload-It! or
xs.to).
All that is left to do is copy the URL you were given when
uploading it to the avatar field in your profile.
Please do not make a post just to test your avatar. If everything is allright you'll see it
in your details page.
Can I share my account with my friend?
Although we can't tell you implicitly what you may or may not do with your account, we highly advise against it. Don't complain to us if your 'shared' account gets stolen because the person you shared it with changed the password, email or leeched on it excessively and it has gotten disabled or is about to be disabled. So in answer to your question, it is not recommended. One person per account, per IP.
What do I get for donating?
You get a warm and fuzzy feeling inside, and the knowledge that you donation has been spent on keeping the site alive for a little longer.You also get a shiney icon next to your nick-name on the site, to show your friends and family how much you care about Torrentbytes.
  = 1 donation.
  = 2 - 3 donations.
  = 4 - 5 donations.
  = 6+ donations.
  = Total donation amount between 50 - 99 euros.
= Total donation amount of 100+ euros.
Is that it? Nothing else?
Yes, that's it. Just that. Donating to TorrentBytes will not entitle you to, amongst other things, receive upload credit, FreeLeech, Title, Immunity from accout deletions, nor is it a permission to break the site rules.
We will never support pay2leech on this site.
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